Eligibility for Refunds

We only offer refunds in cases where the product you received is damaged. We offer 7 days return policy if the product is damaged we offer refund.

• Eligible damages include torn fabric, severe stains, or significant misprints.
• Refunds are not provided for size issues, slight variations in print colors, design interpretation, or personal preference.

Please note: Colors may vary slightly from what appears on your screen due to display differences.

Return Window

To be eligible for a refund, you must notify us of the damaged product within 7 days of receiving your order.

How to Request a Refund

• Email us at support@inkgenie.io within 7 days of delivery.
• Include your order number, clear photos or videos showing the damage, and a brief description.
• Make sure the product is unused, unwashed, and in its original packaging.

Refund Process

• We will review your request within 2-5 business days of receiving all required information.
• If approved, your refund will be issued and credited to your original payment method within 3-7 business days, depending on your bank or payment provider.
• We reserve the right to reject refund requests that do not meet our eligibility criteria.

Non-Refundable Situations

No refunds will be issued for:

• Incorrect size selection
• Slight variations in print colors or design appearance
• Change of mind

Contact Us

Inkgenie.io